You can book swims in advance using our online booking system, which will open two weeks before the start of the season.

 

If you don’t have access to the internet, you can book swims in advance at the kiosk. You can also turn up at the start of a session and buy a ticket, if there are spaces available. If the session is fully booked, you won't be able to buy a ticket.

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Pells is very popular, particularly in the school holidays, so we open up bookings two weeks in advance. This is to give as many people as possible the chance to enjoy the pool.

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Please book a space for everyone who’s coming – even if they’re not planning to swim.

The booking system shows you how many spaces are left in each session.

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Bringing children to the Pells

We love having children at the Pells and to make sure everyone is safe, we have a few rules:

• Children under 10 must be accompanied by an adult (16+) but can swim on their own

• Children under eight must be accompanied by an adult in the water, at all times

• One adult can bring two children aged between four and eight, or one child three years old or younger

• Children under two swim for free but you still need to book them a space.

• For children (under 16) to swim at the Pells the temperature of the water needs to be 15 degrees or above. 

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Swim Passes

If you’re a regular adult swimmer at the Pells, you can buy a Swim Pass to pay for 10, 15, 30, 60 or 100 swims in advance, which is cheaper than paying for individual sessions.

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You pay for a Swim Pass by adding it to your shopping basket when you book the first swim; the cost of that swim is deducted from your pass. Subsequent swims are paid for using the pass, until it’s used up. You can see how many swims you have left on your bookings page.

 

Please note that any unused swims at the end of the season aren’t refundable.​

 

We also offer ten swims for adults on Universal Credit.

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The Swim Pass can only be used to book a swim for the person named on the pass but you can book more than one session a day.

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Please note that buying a Swim Pass doesn’t give you priority over other swimmers when booking – if the session is full, then you won’t be able to book a swim.

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Terms and conditions

• By making a booking, you agree to follow all reasonable lifeguard requests when in the pool and the pool area. This includes being asked to leave the pool or to not enter the water

• We don’t refund bookings, including those made with a Swim Pass

• You can’t transfer a booking to someone else

• Bookings made using Swim Passes can only be for the person named on the pass

• We don’t give refunds for unused sessions on a Swim Pass

• You can move a booking to another session up to 24 hours in advance by emailing us at pellspool@pellspool.org.uk or through your booking page on Bookwhen.

• Sessions always go ahead, regardless of the weather, although we reserve the right to cancel sessions, or change the start and finish times, for safety reasons, thunderstorms or water quality. We’ll contact everyone with a booking if we have to cancel a session.