Are sessions cancelled due to bad weather?
No – sessions go ahead whatever the weather
What happens in the event of thunder/lightning?
We follow ROSPA guidance which indicates that when, in the judgement of the lifeguarding team, the lightning is within around 6 miles of the Pells, then we need to clear pool and get people to safe place. We only return 30 mins after last sound of thunder.
Are sessions cancelled in advance due to lightning risk or forecast?
No. We do not cancel sessions in advance due to lightning risk or forecast - since action is needed only if we judge that a storm has come within 6 miles of the pool, and this cannot be predicted specifically in advance.
Can a session be ended early due to lightning?
Yes, if the storm continues to within 30 mins of end of session we would need to end the session. Or a session might be delayed or not able to start if the storm is within 6 miles of the Pells within 30 mins of the start. We would of course consider a refund in such circumstances.